← Back

Privacy Policy

An overview of data protection

General

This page gives a simple overview of what personal information we collect, why we collect it, and how we handle your data when you visit or use this website.

Data collection on our website

Who is responsible for data collection on this website?
The party responsible is RAMALU, represented by Mauricio Riquelme (Owner & Managing Director). Contact details are available in our Legal Notice.

How do we collect your data?
Some data is collected when you provide it directly, for example through our contact form. Other data is collected automatically by our systems when you visit the site, such as your browser and operating system.

What do we use your data for?
Part of the data ensures the website functions correctly. Other data may be used to understand how visitors use the site.

What rights do you have regarding your data?
You have the right to request information about your stored data, its origin, its recipients, and the purpose of collection, and to request correction or deletion. Contact us using the details in our Legal Notice.

Server log files

Our hosting provider automatically collects data your browser transmits to us, such as browser type, operating system, referring page, and time of request. This data is not combined with data from other sources.

Cookies

Some pages use cookies, which help make the website more user-friendly and secure. Most are session cookies that are deleted automatically after your visit. You can configure your browser to notify you when cookies are set, or to reject them; disabling cookies may limit some site functionality.

Contact form

If you contact us via the form on this website, we collect the details you provide (name, email, phone, and message) in order to respond to your inquiry. We do not share this information with third parties without your consent, and it is retained only as long as necessary to handle your request.

Analytics

We may use standard, privacy-conscious web analytics tools to understand overall site usage. Where used, IP addresses are anonymized where technically possible. You can object to this analysis by adjusting your browser or cookie settings.

Your rights

You may revoke any consent given at any time, with future effect. An informal email to the address in our Legal Notice is sufficient. You also have the right to lodge a complaint with the competent data protection authority.